Our team

We pride ourselves on the quality of our people, from our field operatives to our customer relationship teams. We are all completely dedicated to delivering best-in-class services, ensuring each and every customer is satisfied.

Our operatives are:

  • Multi-trade qualified
  • Enhanced CRB checked
  • Easily identifiable and fully uniformed, with all staff carrying photographic identity cards
  • CSCS carded and qualified with the relevant trade NVQ’s up to Level 3-4
  • Asbestos awareness trained
  • Culturally aware, with respect and understanding to the many communities that we serve
  • Recruited locally, including  people looking to train or retrain via our apprenticeship programmes
  • Regularly checked via our telephone and postal  customer satisfaction surveys
  • Incentivised via awards in recognition of great customer service and high standards of workmanship
  • Drivers of fully liveried vehicles, easily recognisable for customers’ peace of mind
  • Trained to deliver excellent customer care.
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